Shipping policy

Last updated: July 30, 2026

Thank you for shopping at Lumine. We are committed to delivering your order as quickly and safely as possible.

Order Processing Time

All orders are processed within 48 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Worldwide Shipping

We ship worldwide. Your order will be delivered via your local postal service. Your orders will be dispatched within 48 hours, then will take 5-15 days to be delivered worldwide. Due to ongoing postal chain issues sometimes delivery may be delayed for a few days due to postal restrictions. Please be understanding, and we will make sure everyone receives their Lumine products!

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@trylumine.com and we will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct at the time of purchase. BRAND BOOSTERS LLC is not responsible for packages delivered to an incorrect address provided by the customer. If you realize your address is incorrect, contact us immediately at support@trylumine.com.