Privacy Policy
Last updated: May 18, 2026
Trylumine ("we," "our," or "us") operates the website trylumine.com and the online store available through it (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.
By using our Service, you agree to the collection and use of information as described in this policy. We may update this policy from time to time; continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
Information We Collect
Information You Provide Directly
- Contact information: name, email address, phone number, billing and shipping address.
- Order information: products purchased, order history, and payment method type (we do not store full card numbers).
- Account information: username, password, and account preferences if you create an account.
- Communications: any messages you send us via email or contact forms.
Information Collected Automatically
- Device and usage data: IP address, browser type and version, operating system, referring URLs, and pages visited.
- Cookies and tracking technologies: We use cookies and similar technologies to maintain session state, analyze traffic, and support marketing. You can control cookies through your browser settings.
- Geolocation data: approximate location derived from your IP address.
Information from Third Parties
We may receive information about you from payment processors, advertising platforms, and our e-commerce platform provider Shopify, in accordance with their respective privacy policies.
How We Use Your Information
- To process and fulfill your orders, including sending confirmation and shipping notifications.
- To communicate with you about your orders, account, or inquiries.
- To send you promotional emails and offers where you have opted in or as permitted by law. You can unsubscribe at any time.
- To detect and prevent fraud, abuse, or other harmful activity.
- To improve our website, products, and customer experience.
- To comply with our legal obligations.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: companies that assist us with order fulfillment, payment processing, email delivery, analytics, and marketing (e.g., Shopify, Google Analytics, Meta).
- Shipping carriers: to deliver your orders.
- Legal authorities: when required by law, court order, or to protect the rights and safety of Trylumine or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
All third-party service providers are required to protect your information and may only use it to provide services on our behalf.
Cookies
- Essential cookies: required for the website to function (e.g., shopping cart, login sessions).
- Analytics cookies: to understand how visitors use our website.
- Marketing cookies: to deliver relevant advertisements and measure their effectiveness.
You may disable non-essential cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy and comply with legal obligations. Order data is typically retained for up to 7 years for accounting and legal compliance purposes.
Your Rights
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct inaccurate or incomplete data.
- Deletion: request that we delete your personal data, subject to legal retention requirements.
- Portability: request your data in a structured, machine-readable format.
- Objection / Restriction: object to or request restriction of certain processing activities.
- Opt-out of marketing: unsubscribe from promotional emails at any time.
To exercise any of these rights, contact us at support.trylumine@gmail.com.
Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses where required.
Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Shopify
Our store is powered by Shopify Inc. Your data is stored through Shopify's infrastructure as described in Shopify's Privacy Policy.
Contact Us
Trylumine
Email: support.trylumine@gmail.com
Website: trylumine.com